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Returns & Refunds

We want you to be completely satisfied with your purchase. Learn about our hassle-free return policy.

30-Day Returns

Return most items within 30 days of delivery

Free Returns

Free return shipping on eligible items

Buyer Protection

Your purchases are protected

Return Policy

What can be returned?

  • Most new, unopened items within 30 days
  • Items in original packaging
  • Items with all accessories and documentation
  • Some items have different return policies (see exclusions)

Return Timeline

Request return
Within 30 days
Ship item back
Within 5 days
Refund processed
3-5 business days
How to Return Items
1
Start a Return Request

Go to your order history and select "Return Item"

2
Print Return Label

Print the prepaid return shipping label we provide

3
Pack and Ship

Pack item securely and drop off at any carrier location

4
Get Refunded

Refund issued once we receive and process your return

Need help? Contact our support team

Return Exclusions

Items that cannot be returned:

  • • Perishable goods (food, flowers, etc.)
  • • Personal care items
  • • Custom or personalized items
  • • Digital products and downloads
  • • Gift cards

Special return policies:

  • • Electronics: 15-day return window
  • • Clothing: Must have tags attached
  • • Jewelry: Special authentication required
  • • Large items: May require special pickup
  • • International orders: Extended processing time
Frequently Asked Questions
When will I receive my refund?

Refunds are typically processed within 3-5 business days after we receive your returned item. The refund will be issued to your original payment method.

Can I exchange an item instead of returning it?

Yes! During the return process, you can choose to exchange for a different size, color, or model instead of receiving a refund.

What if my item arrived damaged?

If your item arrived damaged or defective, please contact us immediately. We'll provide a prepaid return label and expedite your replacement or refund.

Need Help with Your Return?

Our customer service team is here to help you with any questions about returns or refunds.

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